Shipping is FREE to all areas in the continental 48 states, wherever shipping by land is available.
Unless stated otherwise on our site, please expect to receive your rug in approximately 5-10 business days (Depending on the manufacturer). Very few exceptions may apply where you’d receive your rug in up to 14 days. Please note that custom made rugs may take up to 4 weeks to receive. If your rug is back ordered, we will contact you by phone or email. If it is not possible to ship to your location by land, you will be advised of the shipping cost before your order is shipped.
Hi Res Rug Photos
IMPORTANT: Damaged or wrong Merchandise shipped.
As soon as you receive your merchandise, please inspect it and notify TheRugDistrict.com immediately if the merchandise has been damaged in shipment. Also, please check to make sure that the products you ordered were made exactly as you specified when you ordered them. If you notify us that the merchandise has been damaged in shipment or was made incorrectly within 7 days of the date that the merchandise is delivered to you, TheRugDistrict.com will have the damaged merchandise replaced at no cost to you. If you do not notify TheRugDistrict.com that the merchandise has been damaged in shipment during this 7 day period, TheRugDistrict will only replace at cost to you. All damaged shipments must be signed for as damaged or no refund will be made.